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Your CRM Solutions

Give customers what they want. The more they feel you know them, the more they trust and buy from you!

Custom Training

Your CRM needs are unique. Custom Training maximizes and accelerates your desired results.

Award Winning

Continuous Support

Imagine access to a team of CRM experts to leverage and ensure your success.

Products We Sell, Support, Train & Customize

Affordable, Effective and Easy to Use

We work with a wide range of CRM products, including GoldMine CRM, SugarCRM and Zoho CRM. Our services run across the system development lifecycle from development, implementation and maintenance to testing, upgrades and managed services.

SIMPLE | AFFORDABLE | PROVEN

GoldMine CRM

GoldMine Premium is an award-winning CRM solution. Proven and easy to use, GoldMine allows you to focus on building long-lasting customer relationships. Goldmine Premium Edition offers contact management software that is used by organizations of all sizes to manage the sales pipeline, marketing programs and deliver customer support.

Learn More about GoldMine CRM

Products We Sell, Support, Train & Customize

Affordable, Effective and Easy to Use

We work with a wide range of CRM products, including GoldMine CRM, SugarCRM and Zoho CRM. Our services run across the system development lifecycle from development, implementation and maintenance to testing, upgrades and managed services.

market sell serve

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout the entire customer lifecycle.

Learn More about Sugar CRM

Products We Sell, Support, Train & Customize

Affordable, Effective and Easy to Use

We work with a wide range of CRM products, including GoldMine CRM, SugarCRM and Zoho CRM. Our services run across the system development lifecycle from development, implementation and maintenance to testing, upgrades and managed services.

Zoho CRM is ready. Are you?

Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because, Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

Learn More about Zoho CRM

Delight Customers & Drive Growth

Only after we understand your specific needs will you receive a comprehensive and step-by-step blueprint you can implement quickly and easily. Every stage is completed based solely on your needs and unique business processes. Let’s bring your new CRM solution to life!

Pick the "Right" CRM

We listen to what you want and provide alternatives. i.e. on your Servers or in the Cloud based on your list of needs, budget, and circumstances.

Focused Needs Analysis

Successful CRM is based on individual and departmental issues and processes being addressed. Therefore, it is important to identify these with a proper needs analysis.

Training Specialists

Empower your people with the exact training they need, in all areas of CRM. If requested, MS Office Training is available too.

Timely Support & Maintenance

Get the Help you need WHEN you need it. There's a variety of levels of service to suit your requirements.

Ease & Flexibility

Your needs are unique. Customizations and flexible templates are available and simple for an Administrator to handle.

Security & Development

Keep your database secure, clean and accurate. Plus you can develop enhancements for future growth.

Our Services

The Biggest Risks...

A lack of organization-wide acceptance is the biggest threat to your CRM.  That’s why we’re committed to helping you overcome it during your implementation and long after.  Factors and area you must consider:

User Adoption

If individual resists a cohesive team effort including Upper Management, it erodes the effectiveness of your CRM.

Installation

While Do-It-Yourself is a popular trend, it is rarely successful. It takes experience and expert knowledge to handle unforeseen network and programming hurdles.

Proper Needs Analysis

If you don't clearly understand company objectives, management issues, departmental challenges then it is unlikely you will resolve them.

Lack of Training

Without proper and professional training, your CRM could become that cliche "a glorified address book".

Not Enough Support

Many companies underestimate their support needs, i.e. rapid growth, new hires and employee churn along with technology upgrades, operating system, and security updates.

Unrealistic Goals

Whether timelines, budgets, resources, or expectations, a realistic understand avoids wasted time, money and effort.

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Get Started - Request Your FREE Quote

Complete this form and we’ll contact you promptly to answer any questions and provide your Free Quote.

We Specialize in Customer Relationship Management and Microsoft Office Training

Increase User Confidence and Efficiency

Today’s technology is moving faster and faster and there is no better time than today to schedule training with our experts. Give your users the hands-on training they need to feel confident.  User Adoption is what makes a CRM product and Microsoft successful.

CRM Training

Getting CRM Training is critical to increasing users’ awareness of features, functions, and usability in order to ensure the highest levels of user adoption with a broad range of training options. While increasing their confidence in working with the system and provide greater efficiencies.

Learn More about CRM Training

Microsoft Office Training

Getting trained in Microsoft Office is an advantage in any job market. While most people have a basic proficiency in Microsoft Office, intermediate, advanced or personalized training can increase confidence and efficiency with the Microsoft product family.

Learn More about Microsoft Office Training

Our Support Methods

How We Support You

When you have questions or are stuck, our team of trained experts are here to make sure that your questions get answered, any problems are solved and that you have the support you need to move forward and be successful.

Phone Session with Support Expert

Expert Phone Support

We use GoToAssist and GoToMeeting online support tools to screen and keyboard share directly to your computer(s) allowing us to support you no matter where you are in the world.

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On-Site Hands on With Support Expert

On-Site Hands on With Support Expert

We provide on-site support for installations, upgrades, consulting and any other technical requests you might have to all of the GTA and surrounding areas.

Book an Appointment

Submit Support Issues to Ticket System

Submit your Tickets to our Ticket System

If you can't find a solution to your problem or question(s), our expert support team is here to assist when you submit a ticket. Tickets will be responded in order of creation.

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COVID-19 has imposed an unsettling situation upon our communities and businesses. Our team has been mobilized to maintain "Business as Usual" as we make service & training support available to our CRM customers. Stay Safe!