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SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout the entire customer lifecycle.
#1 Rated CRM - PC Mag Business Choice Winner
Why Sugar CRM?
When teams use Sugar™, they can make smarter, faster, better decisions. Benefit from a complete customer view and anticipate opportunity. Whether in sales, marketing or customer service, Sugar will make a huge difference to your productivity and the bottom line.
Key features for your business:
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CRM Deployment Options
Experience more choice and control with multiple deployment options, With Sugar you can ensure that your business is not only successful today, but prepared for the change that may impact your business tomorrow.
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Teams, Roles and Security
Mitigate security concerns and reduce risks for your business with appropriate security policies. Ensure each user gets access to only the relevant customer data and information as tied to their job roles.
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Multilingual and Multi-currency Support
Sugar supports more than 30 languages out of the box and provides a framework to add more.
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Customization and Configuration
No business is the same, yet each can benefit from using Sugar. Customize and configure Sugar to meet your specific business needs.
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Sugar Mobile
Maximize productivity with access to Sugar optimized for all of the handheld devices you use every day. Maintain productivity while on the road, with or without connectivity.
The most adaptable CRM platform on the planet
Making Customer
Relationships Extraordinary
With Sugar you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. Turn it on and go. Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.
Your Business, Your CRM
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.
Lead Management
Quickly identify and track your hottest leads from multiple campaigns. Turn over the leads to sales seamlessly for faster, lead to opportunity conversion.
Case Management and Bug Tracking
Unlike other major CRM products, Sugar offers support, sales and marketing capabilities all in one package. Make it easy for your users to present a unified view of your organization to your customers
Advanced Workflow
Increase efficiency and productivity across the organization with an enterprise level business process automation toolset designed to automate critical customer-facing processes.
CRM Campaign Management
Enhance your marketing and sales initiatives with Sugar. Create, execute and track campaigns across multiple channels. Develop compelling email marketing programs and easily capture leads from your website.
Quote Management
Create quotes quickly and easily streamline your sales cycle and increase deal velocity.
CRM Reporting & Dashboards
Monitor your marketing, sales and customer support metrics with Sugar Dashboards. Use Sugar Reports to turn your data into insights.
Flexibility and Value
Easily Scale and Grow
Sugar offers the broadest range of deployment options for on-premise and cloud, and is the industry’s most highly customizable CRM platform based on open technologies.
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Automate
Powerful workflow tools in Sugar allow you to automate and optimize even the most complex business practices – to heighten customer experiences, drive productivity and reduce operating costs.
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Customize
Your CRM system should run like your business, not the other way around. Only Sugar offers fast, simple customization without limits. With Sugar, your CRM is as unique as you.
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Extend
Whether going global and taking advantage of the more than 26 supported languages and currencies; or integrating with the hundreds of third party tools and apps in the Sugar ecosystem – the Sugar platform makes it easier than ever.
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Personalize
Sugar is the most flexible and customizable CRM platform and delivers unmatched flexibility across every aspect of your CRM deployment. Future-proof your implementation with a CRM platform that will allow you to evolve in an ever-changing business landscape.
CRM Training Solutions
Increase User Confidence and Efficiency
It is important to follow through with CRM user training. CRM training classes increase users’ awareness of features, functions and usability in order to increase their confidence in working with the system and provide greater efficiencies. A CRM training class aids in user adoption, which improves usability and acceptance.
Learn More about CRM TrainingUnify CRM Best Practices with the Customer Experience
SugarCRM Customer Journey
Customer experience has never been more important to business success. And now there’s an exciting new way to make CRM the engine that drives a better, more seamless customer experience.
Quick Access to Your SugarCRM Data
SugarCRM Mobile
SugarCRM Mobile for Apple iOS and Android enables access to Sugar from users’ to access data, manage daily activities, initiate phone calls, send SMS and emails, map record addresses and more while away from their computers. The app is compatible with iOS and Android tablets, and it will automatically adapt to tablet-sized screens.
Certified Specialist
Award Winning
Incredible Support
Complete Start to End Services
Sugar CRM
Getting Started
Why Sugar CRM?
Designed for you
Sugar provides an easy-to-use CRM interface focused on features that matter and nothing more.
Be part of an exceptional customer experience
We love our customers, and they love us. SugarCRM receives the highest Net Promoter Score across all major CRM vendors.
Easy to deploy
Turn it on and go. Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.
Our Process
We develop a project plan with distinct stages after we have done a needs analysis meeting to see exactly what you want to accomplish with your new CRM software.
Our steps Include:
- Product Evaluation, Needs Analysis, Installation, Customization & Security, Development, Administration Training, User Training and Ongoing Service
Key Features & Benefits
- CRM Deployment Options - SugarOnDemand Cloud Hosting or On-Premise Hosting
- CRM Reporting & Dashboards
- Email and Calendar Integration
- Mobile App - Android and iOS with Offline Capability
- Lead & Quote Management
- CRM Campaign Management
- Multilingual and Multicurrency Support
- CRM for Project Management
- Sales Forecasting and Opportunity Management
- Case Management and Bug Tracking, Service-Portal, Knowledge Base
- Teams, Roles and Security, Customization and Configuration
- Advanced Workflow, Search, Filters and Tagging
Let's Get Started!
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